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Appointment System

appointments

All appointments for the doctors, nurses or healthcare assistants are booked by telephoning the surgery or directly at reception. We provide face to face appointments and telephone appointments for the doctors, nurses and healthcare assistants. In order to ensure your appointment is booked with the best person suited to assist you, you will be asked a few simple questions in confidence at the time of booking.

On arrival at the practice please check in at reception or by using the touch screen facility.

Appointments

Face to face and telephone consultations with a GP, Practice Nurse or Healthcare Assistant are available during both morning and afternoon surgery. Telephone consultations with a GP and home visits are available between morning and afternoon surgery. The surgery offers a combination of pre-bookable appointments and appointments only available on the day. We offer pre-bookable appointments up to a month in advance (for GPs only on tuesdays, thursdays and fridays). Wherever possible we will try to accommodate your request.

Help Us to Help You

Appointments with the doctor are for 10 minutes only.

One of our most common complaints is the length of time that you have to wait here to see the doctor. This is mainly because we are being asked to deal with too many things.

Tips to get the most out of your 10 minute appointment

  • Please do not store up a list of problems
  • Talk to the doctor about your main problem at the very beginning of the consultation
  • Please do not ask for repeat prescriptions in the consultation
  • Avoid asking the doctors to fill in or sign forms during the appointment. These should be handed in to the receptionist
  • Remember the appointment is only for you. If you need another family member to be seen this must be booked as a separate consultation.

Routine chronic disease monitoring such as blood pressure, blood tests, diabetes, heart disease, asthma and COPD checks are done by our practice nursing team.

Minor ailments such as coughs, colds, sore throats, minor rashes, etc can be dealt with by a pharmacist.

If the doctor has asked you to see him/her about test results or hospital correspondence please check the results are back before you make your appointment

We, like you, want to make the very most of our ten minutes together so that we can help you appropriately and to the best of our ability.

If you are unable to make it in for your appointment please let us know so we can use the time to see someone else.
Our policy is that we do not see patients if they are more than 10 minutes late for their appointment as it will disrupt the appointment times for other patients.

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